What Shipping Methods Are Available?
Australia Post and Fedex.
Standard and express options are available on checkout.
How Long Will It Take To Get My Package?
Domestic shipping varies from 1-2 days for express and 2-5 for standard.
International shipping times will be Country and shipping method dependent, but as we have more experience we will be able to add this information.
Do You Ship Internationally?
Yes we do, we can ship through local post and fedex, and we are looking in to other options as well to find the best and cheapest.
How are the items packaged?
Being from a country where 95% of our disc come from mail order we have a lot of experience on seeing different ways discs are packaged and will try our best to make sure the dome, flight plate and rims are supported so as to not have any warping in transit.
What Payment Methods Are Accepted?
Paypal, credit card through Paypal, Bank transfer and cash on local pickup are all available.
Is Buying On-Line Safe?
Our website is very secure with top protection programs being used.
Paying through Paypal is the safest option as it protects both the seller and buyer.
Orders and Returns
How do I place an Order?
Click on the shop tab, select your item then choose from the drop down items on the page before clicking checkout.
Do I need an account to place an order?
You do not need an account to place an order.
Who should I to contact if I have any queries?
All sales please email firstname.lastname@example.org
General enquiries please email email@example.com
How Can I Cancel Or Change My Order?
If you need to change or cancel the order then please email us at firstname.lastname@example.org ASAP, if the order has been sent then you will need to wait and send back the order at your cost before a refund will be made.
How Do I Track My Order?
We will provide you with a tracking number when the order has been sent to your email address used in checkout.
Can I Return a Product?
You can get a full refund on defective goods anytime. But will need to show proof of defect. In general, however, if we make a mistake on your order we’ll fix it, without further inconveniencing you. You can also get a full refund on any product that’s still new but you decide to return for whatever reason. You’ll only have to pay any extra shipping charges.